Christmas Opening Hours
Over the Festive period our offices will be open the following hours:
Thursday 18th December 2025: 08:00 - 13:30 (closing early for our Christmas Lunch)
Up to Monday 22nd December 2025: Open normal working hours
Tuesday 23rd December 2025: 08:00 - 16:00
Wednesday 24th December 2025: Closed
Thursday 25th December 2025: Closed
Friday 26th December 2025: Closed
Saturday 27th December 2025: Closed
Sunday 28th December 2025: 11:00 - 18:30
Monday 29th December 2025: 08:00 - 17:00
Tuesday 30th December 2025: 08:00 - 17:00
Wednesday 31st December 2025: Closed
Thursday 1st January 2026: Closed
Friday 2nd January 2026 onwards: Open normal working hours
If you need to contact us while we are closed please email hello@escentual.com and our team will respond to you as quickly as possible on their return.
We hope you have a wonderful festive break and thank you for your patience and understanding during this time.
Gift Wrapping
Buying a gift?
Take advantage of our free gift-wrapping service!
We'll attractively wrap your purchases in high-quality wrapping paper, and ribbon and you can even include a personal message on a gift tag.
To add gift wrapping, simply select the option once you're at the basket page. And if you're short on time, you can even have the gift posted straight to the lucky recipient.
Please note:
- Only in stock items will be gift wrapped, if there is more than one item on the order and part of the order is out of stock, the out of stock item will not be gift wrapped once it comes in.
- We will usually wrap products individually, however if you buy many small items we may wrap these together as one item.
- We cannot wrap any Hair Care products, due to their size and shape.
- Gift wrap is not available on our "French Pharmacy" brands
- Occasionally we may not be able to wrap other products if they are a difficult shape or size.
- This is a free service and orders may not be able to be gift wrapped if they are large, bulky or contain more than 5 items. In these circumstances we will always contact you to let you know and see if you still require the order without the service.
- One gift tag and message per order
- Depending on the size and shape of the item(s) a gift bag or box may be used to "wrap" the order.